Museum Audio Guides – is there a way to make this a good experience?

We visited the archeology and Stone Age museum in Bad Buchenau http://www.federseemuseum.de/. For our visit we rented their audio guide system – they had one version for kids and one for adults. The audio guides were done very well and the information was well presented.

Nevertheless such devices break the joint experience of visiting a museum! We had three devices – and we stood next to each other listening but not talking to each other. Even though it may transport more information than the written signs it makes a poorer experience than reading and discussing. I wonder how one would design a good museum guide… There are plenty of projects but so far I have not seen the great solution.

Visit at Fraunhofer IAIS in Bremen, eCultury Factory

After talking sometime ago to Monika Fleischmann I was curious about the eCultury Factory in Bremen, which is a part of Fraunhofer IAIS. Today I had the chance to visit them and see several installations, including a news browser for the public space (ENERGIE_PASSAGEN). It is a pity that I missed to see the large scale installation in Munich.

We discussed the current developments of the point screen and realized that there is an interesting link to a thesis that was done last year at my group in Munich. Raphael Wimmer looked systematically at options for capacitive sensing and created a toolkit for capacitive sensing (http://www.capsense.org/).

Monika Fleischmann, Wolfgang Strauss and their team run the digital sparks competition. The collection of projects is amazing. One can really envy Monika and Wolfgang – by running the competition they have a complete overview of the digital media scene. They also run a web page with a lot of interesting information on media art and electronic culture: http://netzspannung.org/

When looking at the projects we saw that the CabBoots by Martin Frey had featured in the digital sparks competitions and at the TEI-07 conference I chaired with Brygg Ullmer in February this year. The Paper is available in the ACM DL: Frey, M. 2007. CabBoots: shoes with integrated guidance system. In Proceedings of the 1st international Conference on Tangible and Embedded interaction (Baton Rouge, Louisiana, February 15 – 17, 2007). TEI ’07, pp 245-246. DOI= http://doi.acm.org/10.1145/1226969.1227019 (Foto by Matthias Kranz)

Interaction Ivrea

Pascal Bihler send me today a link to an interesting teaching/research project at Ivrea (http://courses.interaction-ivrea.it/strangely/). The assignment is to think how a common artefact can be enhanced with digital technology. The results of the exercise are quite impressive. It seems that Interaction Ivrea is now somehow integrated into the Domus Academy in Milan.

When I was at Ivrea in November 2003 for the Jamboree of the disappearing computer initiative it was amazing to see the level of creativity – from the Ivrea design institute as well as from the various European projects in the disappearing computer program.

There at Ivrea I also met a really amazing person who has greatly influenced interaction design in the last 20 year: Gillian Crampton Smith. She was the founding director of the institute in Ivrea and has moved on to Venice (IUAV).

Workshop dinner, illuminated faucet, smart sink

I first saw a paper about a context-aware sink at CHI 2005 (Bonanni, L., Lee, C.H., and Selker, T. „Smart Sinks: Real World Opportunities for Context-Aware Interaction.“ Short paper in proceedings of Computer Human Interfaction (CHI) 2005, Portland OR).

Yesterday I saw a illuminated faucet in the wild – one which looked in terms of design really great (in the restaurant they even had flyers advertising the product). But after using it I was really disappointed. It uses the concept of color-illumination of the water based on temperature (red hot, blue cold).

The main issue I see with the user experience is that the visualization is not based on the real temperature using sensor but on the setting of the tap. Hence at the beginning when you switch on hot the visualization is immediately red – even though it is initially cold :-(

Conclusion: nice research idea some time ago, a business person saved a few cents for the senor and wiring, created a product with great aesthetics and a poor user experience; hence I left the leaflet with the ordering address there, don’t want to have it.

Audio Tapes Soon be History, Printed Paper Next?

News papers in the UK have reported that sales for audio tapes at Currys were down from 83 million in 1989 to 0.1 million in 2006 and hence Currys is going to stop stocking them. We recently discussed how expensive talking toys (in particular dolls) were just twenty years ago. The were based on mini records or endless tapes. By now storage chips are so cheap that a good birthday card can sing you happy birthday.

How long will it take before electronic paper will replace printed paper in the large? At least it is close enough to seriously think about applications and business models that arise.

Visit at the Academy of Media Arts Cologne

Today I was invited at the Citizen Media seminar to discuss mobile and ubiquitous computing topics with people working in the project. Fraunhofer IAIS and the Academy of Media Arts Cologne are both partners in the European Citizen Media project (http://www.ist-citizenmedia.org/). It is a difficult question how to create and support a mobile community. The provision of software and infrastructure is obviously required – e.g. Alexander De Luca and Michael Müller (students I supervised in Munich) designed and implemented an open source software as a basis for mobile blogging (mobile reporter) – but the process that forms and evolves specific community is still little understood.

It was great to meet Georg Trogemann, who is professor for audiovisuell art and computer science at the Academy of Media Arts Cologne. Only after I had left I realised that he is the author of a quite interesting book a recently got (Code@Art; ISBN 3-211-20438-5).

We had an interesting discussion on how to most effectively involve users in the design process of novel products. In particular when we expect that technology drives innovation and when future user needs are to be anticipated. I reported from our very positive experience with technology probes (article at IEEE Percom). To me it is central to involve users from the very beginning and throughout all stages of a project and at the same time allow technology to drive innovation beyond current users’ needs.

We had much too little time to see all the interesting projects that are going on there so we have to go back there 😉 the lab and setup in Cologne reminded me of Bill Gaver’s group at RCA (when we worked together in Equator some year ago).