Schlagwort: wild

Ensuring Privacy – trust in the physical

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After having a really interesting discussion on privacy with a student at CDTM with regard to implicit interaction I saw the depicted privacy solution on the train back to Bonn. The woman had her notebook camera disabled – not in software – but physically with a scotch tape and a piece of paper. Such solutions are not uncommon and remind one impressively that people want tangible control over their privacy. It seems that people trust in the physical much more than the virtual – and for a good reason.

I reduced the size of the picture as she was preparing an exam paper (school, 7th grade math) and in full resolution details are readable – so much about privacy. One could make that mental note not to edit/view any private document on the train even in small print as it is very quick to talk a phone (even with a phone) and read it afterwards 😉

What happens if you ask the customer (user)?

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Dell started some time ago a web page where the public was asked for comments on improvement (http://www.ideastorm.com) – by now the list is quite impressive – at least in length. Such open community processes are really exciting to watch. I am curious which of those suggestions are implemented and how successful it is to listen to customers direct responses. If it works well others are probably trying it, too…

To make the most out of these suggestions and comments it seems essential to perform a detailed analysis (perhaps taking into account temporal dynamics of the conversation additionally to the content) – looks like another really interesting field for text-mining.

Don’t wash your dishes before loging on to the computer

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This morning I washed my dished (manually in a kitchen sink) and afterwards (with dry hands) I tried to log on to my computer using the finger print scanner. My thumb did not work anymore. Looking closer at my thumb it seemed clear that this looked temporarily different as it was in the water for 10 minutes. A few minutes later the thumb is back to normal, but I already logged using a password. What do I learn from this – If I will do a ubicomp project in the kitchen (similar to things we did in Munich) I will not use finger print scanners for authentication.

What would happen if I had to wash dishes before entering the US 😉

Why shopping is fun – thoughts on intelligent user interfaces or why n=1 is not enough

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Some weeks ago I saw for the first time one of the intelligent scales in the wild (=outside the lab). At that time I was really impressed how well it worked (sample size: n=1, product: banana, pack: no-bag, recognition performance: 100%). Last time I was too late so there was no time to play or see other people using it – but today I had some 5 minutes to invest.

The basic idea of the scale is simple and quite convincing. The customers put their purchase on the scales. A camera makes a guess what it is and the selection menu is reduced to the candidates that match the guess of the camera. Additionally, there is always a button to get all the options (as in the old version without the camera). It appears that this should make things easier.

I observed people trying to weigh different fruits and vegetables in bags and without bags (obviously I tried it myself, too). It did not work very often but interestingly people did not care much. It looked as most people did not really realise that this is meant to be an intelligent user interface. They probably just wondered why the display is showing always different things, but as they are intelligent themselves they found a way to deal with.

Overall it seems that it does really well on bananas which are not wrapped in a bag (my initial test case) and does not too well on many other things. I think the scales are an interesting example of a invisible interface.

Overall this is again a remainder that user tests that are small may be utterly wrong.

GPS statistics – or 25 hours in the car not driving?

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My navigation system records simple statistics. I was surprised to see that I have been sitting in my car for about 25 hours in the last 4 months – not driving. Overall it means that 30% of the time I am actually not driving (usually waiting at a traffic light or a railroad crossing – not sure if the 30% are a Bonn-phenomenon).

This makes me wonder if it would be useful to design technologies that provide entertainment or education during these forced waiting times. Could I have used these 25 hours to learn or improve a language? Or could I have watched some funny clips from youtube? Or is listening to the radio all we need while driving (and not driving)?

Having a digital presence after life?

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An event this week reminded me that life has an end. Getting a link to a Google Map page (satellite image) where someone found his last resting place shows how far reaching new technologies have penetrated our life. This made me think about a demo I saw at Ubicomp last year (http://mastaba.digital-shrine.com/). The digital family shrine did not really relate to my cultural experience and felt somehow strange, but still very interesting and intriguing. I wonder in what form of digital presence after life will become common in Germany…

Zweitgeist – Meeting People While Browsing

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By accident I have seen that Heiner Wolf (he was a researcher at the University of Ulm when I was a student there) has a new company – http://portal.zweitgeist.com/. Back then in 1996 he worked on a European funded project called CoBrow – Cooperative Browsing – looking how to create a system that allows you to meet other people who are on the same web page as you are.

Since then I think that is a really exiting idea. But looking at his current work it is easy to imagine that this could really take of. It is extremely easy and looks like fun. You have your avatar (which you can customize) that can meet and interact with other avatars that are at the same web page as you are. It is not a lot what you can do – but that is the beauty!